Solutions for Mid-Market Companies

At Lightbridge Solutions, we specialize in optimizing back-office operations for mid-market companies across various industries. Our expertise focuses on enhancing systems, accounting, finance, and operational reporting processes to reduce operating expenses (OPEX), accelerate reporting, and improve financial visibility. By streamlining your back-office, we enable your company to scale efficiently and focus on core business activities. 

Key Industries and Verticals 

Our comprehensive solutions cater to various industries and verticals that are likely to adopt NetSuite and benefit from our services, including: 

  • Technology: Enhance financial visibility and streamline operations in fast-paced tech environments. 

  • Healthcare: Improve financial reporting, compliance, and operational efficiency in healthcare services. 

  • Retail and E-commerce: Optimize inventory management, financial reporting, and customer service operations. 

  • Professional Services: Streamline project management, billing, and financial reporting for service-oriented businesses. 

  • Real Estate: Enhance property management, financial visibility, and operational reporting in real estate firms. 

  • Financial Services: Improve compliance, financial reporting, and operational efficiency in finance-related businesses. 

  • Hospitality: Streamline booking, billing, and operational processes in the hospitality industry. 

Key Areas of Optimization

Our solutions cover various facets of your back-office operations, including: 

  • Accounting Systems: Improve accuracy and efficiency in financial reporting and accounting processes. 

  • Financial Reporting: Accelerate financial and operational reporting processes. 

  • Data Management: Enhance data reliability, completeness, and granularity for better decision-making. 

  • Technology Integration: Address application redundancy and system integration gaps. 

  • Operational Efficiency: Streamline procurement, controllership, FP&A, IT, and People Ops processes. 

  • Risk Management: Identify and mitigate audit, compliance, and security risks. 

  • Personnel Optimization: Align personnel roles and address gaps to improve overall efficiency. 

The DRIVER Road Mapping Process 

Our DRIVER road mapping process is designed to align our solutions with your business objectives. This includes: 

  • Understanding Business Goals: We begin with an in-depth analysis of your corporate objectives, OKRs, and insights from executive sponsors and project champions. 

  • Comprehensive Analysis: We conduct a thorough impact assessment of your current systems, processes, and personnel, identifying and cataloging existing issues. 

  • Profitability Leak Identification: We pinpoint issues affecting direct and indirect expenses (COGS and OPEX). 

  • Data Quality Assurance: We address data reliability, manual error, completeness, and granularity issues. 

  • Technology Optimization: We tackle application redundancy, integration gaps, and system underutilization. 

  • Customer Satisfaction Improvement: We work on improving Net Promoter Scores and overall customer experience (CX) related to back-office functions. 

  • Speed of Reporting: We eliminate inefficiencies in sales, operations, procurement, controllership, FP&A, analytics, IT, and People Ops that delay reporting. 

  • Risk Mitigation: We identify and mitigate audit risks, including accounting, legal compliance, tax, and commercial compliance risks. 

  • Security Enhancement: We address data security and fraud risks. 

  • Personnel Alignment: We resolve personnel misalignments and gaps. 

Implementation and Solutions 

Post-analysis, we assist in creating a tailored roadmap and provide a detailed proposal for Phase-1. Upon approval, a Senior Program Manager will be assigned to oversee the entire optimization effort, ensuring efficiency and reduced client burden. 

Our solutions span multiple systems, including but not limited to: 

  • GL/Accounting: NetSuite, other ERPs upon request 

  • CRM: NetSuite, Salesforce, HubSpot 

  • Budgeting/Forecasting: Excel, Workday, NetSuite, Adaptive Insights 

  • Financial Close: FloQast, BlackLine, Vena, Sage, Oracle, Acumatica 

  • Data Warehouse & BI: NetSuite, Snowflake, Azure, AWS, Google BigQuery, Tableau, PowerBI 

  • Travel and Expense Reporting: SAP Concur, Expensify, Bill.com, others upon request 

  • Purchasing: NetSuite, Coupa, Tipalti, Procurify 

  • HRIS and Payroll: NetSuite, ADP, BambooHR, Rippling, Workday 

  • Project Management: Asana, Trello, Monday.com, Wrike 

  • Integration Platforms: Workato, Celigo, Boomi 

Contact Us 

Ready to optimize your back-office operations and improve financial visibility? Contact us at Info@lightbridgesolutions.com to discuss how we can assist your company in achieving its business goals.