Solutions for Service Companies

At Lightbridge Solutions, we specialize in optimizing back-office operations for service companies. Our expertise focuses on enhancing systems, accounting, finance, and operational reporting processes to reduce operating expenses (OPEX), accelerate reporting, and improve financial visibility. By streamlining your back-office, we enable your company to deliver outstanding services while maintaining operational efficiency. 

Key Areas of Optimization

Our comprehensive solutions cover various facets of your back-office operations, including: 

  • Accounting Systems: Improve accuracy and efficiency in financial reporting and accounting processes. 

  • Client Billing and Invoicing: Streamline billing processes to ensure timely and accurate invoicing. 

  • Project Management: Optimize project management systems for better resource allocation and project tracking. 

  • Data Management: Enhance data reliability, completeness, and granularity for better decision-making. 

  • Technology Integration: Address application redundancy and system integration gaps. 

  • Operational Efficiency: Streamline procurement, controllership, FP&A, IT, and People Ops processes. 

  • Risk Management: Identify and mitigate audit, compliance, and security risks. 

  • Personnel Optimization: Align personnel roles and address gaps to improve overall efficiency. 

The DRIVER Road Mapping Process 

  • Our DRIVER road mapping process is designed to align our solutions with your business objectives. This includes: 

  • Understanding Business Goals: We begin with an in-depth analysis of your corporate objectives, OKRs, and insights from executive sponsors and project champions. 

  • Comprehensive Analysis: We conduct a thorough impact assessment of your current systems, processes, and personnel, identifying and cataloging existing issues. 

  • Profitability Leak Identification: We pinpoint issues affecting direct and indirect expenses (COGS and OPEX). 

  • Data Quality Assurance: We address data reliability, manual error, completeness, and granularity issues. 

  • Technology Optimization: We tackle application redundancy, integration gaps, and system underutilization. 

  • Customer Satisfaction Improvement: We work on improving Net Promoter Scores and overall customer experience (CX) related to back-office functions. 

  • Speed of Reporting: We eliminate inefficiencies in sales, operations, procurement, controllership, FP&A, analytics, IT, and People Ops that delay reporting. 

  • Risk Mitigation: We identify and mitigate audit risks, including accounting, legal compliance, tax, and commercial compliance risks. 

  • Security Enhancement: We address data security and fraud risks. 

  • Personnel Alignment: We resolve personnel misalignments and gaps. 

Implementation and Solutions 

Post-analysis, we assist in creating a tailored roadmap and provide a detailed proposal for Phase-1. Upon approval, a Senior Program Manager will be assigned to oversee the entire optimization effort, ensuring efficiency and reduced client burden. 

Our solutions span multiple systems, including but not limited to: 

  • GL/Accounting: NetSuite, other ERPs upon request 

  • CRM: NetSuite, Salesforce, HubSpot 

  • Budgeting/Forecasting: Excel, NetSuite, Adaptive Insights 

  • Financial Close: FloQast, BlackLine, Vena, Sage, Oracle, Acumatica 

  • Data Warehouse & BI: Snowflake, Azure, AWS, Google BigQuery, Tableau, PowerBI 

  • Travel and Expense Reporting: SAP Concur, Expensify, Bill.com, others upon request 

  • HRIS and Payroll: NetSuite, ADP, BambooHR, Rippling, Workday 

  • Project Management: NetSuite, Asana, Trello, Monday.com, Wrike 

  • Integration Platforms: Workato, Celigo, Boomi 

Contact Us 

Ready to optimize your back-office operations and improve financial visibility? Contact us at Info@lightbridgesolutions.com to discuss how we can assist your service company in achieving its business goals.